Terms of Service
Last updated: November 11, 2026
Terms for Meroviel store use and purchases
Orders through meroviel.com and use of the Meroviel online store are governed by these terms and the policies linked below. By using the store or placing an order you agree to these terms and incorporated policies. You must be legally able to make a purchase or have parental permission where permitted. Mandatory consumer rights take precedence over inconsistent wording.
Eligibility and general conditions
Use the store lawfully and provide accurate information. Do not misuse checkout, submit fraudulent orders, infringe intellectual property, distribute malware or interfere with security. We may restrict access for material misuse, subject to existing order rights. Website content may not be commercially reproduced without authorization from its rights holder.
Store information, products and prices
Descriptions, availability and prices can change. Displayed colors can vary with devices. We aim for accurate information and may correct errors or omissions; this does not remove remedies for misdescribed goods. Where an error affects your order we will contact you about correction or cancellation and refund unfulfilled items. Prices already accepted are not increased without agreement.
Ordering, billing and accounts
Supply complete billing, delivery and contact details, and keep account credentials safe. Review currency, taxes and delivery fees before paying. Your provider may charge conversion fees. An acknowledgment confirms receipt; unless applicable law provides otherwise, acceptance occurs on dispatch confirmation. We may decline an order for genuine unavailability, delivery restrictions, suspected fraud or obvious pricing error, with appropriate notice and refunds.
Delivery and after-sales arrangements
The average fulfillment time is 8–14 business days. After payment is confirmed, orders are generally processed and dispatched within 3 business days. Estimated transit time is 5–11 business days. Shipping & Delivery sets out estimates and delivery issues. Return & Refund Policy provides a 30-day request period for eligible voluntary returns, conditions and costs. Cancellation and address changes depend on fulfillment status.
Third-party links, tools and personal information
Shopify provides store infrastructure. Optional third-party tools, payment services and external sites can have separate terms. Review them before using those services; external links do not remove our own legal obligations. See Privacy Policy for collection, use and sharing of personal information.
Material submitted by customers
Submit only content you have permission to share and do not include unlawful material or another person’s private information without authority. You retain ownership and give us permission to display and reproduce voluntarily submitted reviews for store operations and promotion, subject to law and privacy rights. We may remove unlawful, infringing or abusive content.
Service availability and liability
We do not promise uninterrupted or error-free website access. To the extent permitted by law, responsibility for indirect losses is limited to losses reasonably foreseeable from a breach. Nothing excludes fraud, willful misconduct, negligent personal injury, mandatory warranties or liability that cannot lawfully be excluded. Responsibility for loss caused by your unlawful use or infringement is limited to what is established under law and does not cover our own negligence or unlawful conduct.
Termination, severability and the agreement
Restrictions or termination of access do not erase accrued order, refund or consumer rights. If a provision is unenforceable, remaining provisions continue where lawful. These terms and incorporated policies form the agreement concerning store use and purchases, without overriding mandatory disclosures. Failure to enforce a provision is not a waiver.
Applicable law and updates
The law applicable to the transaction governs, including mandatory protections and court access available at your habitual residence. No mandatory arbitration is imposed. Changes will be dated and apply prospectively without retrospectively reducing existing order rights. Send questions to support@meroviel.com.