Contact Us

Last updated: November 11, 2026

Get in touch with Meroviel

Email support@meroviel.com for products, order status, payments, deliveries, address changes, cancellations, returns, refunds, privacy requests or terms enquiries.

Store contact address

Meroviel
6718 Keithley Road
Panama City, FL 32404
United States

This is a business contact address. Do not send returns here without first receiving authorization and confirmation of the correct return destination.

Information to include

Provide the order number, checkout email and a short description. Keep goods and packaging if an item is damaged, wrong or incomplete. Photos help where available; ask about reasonable alternatives if needed. Never email passwords, verification codes or full payment-card details.

Before changing or returning an order

Request changes promptly. We will check processing status before confirming whether an order can be stopped or corrected; there is no guaranteed fixed window. Obtain item-specific return instructions before posting goods. Available tracking information is provided after dispatch.

Read the applicable policy

Our Shipping & Delivery page explains delivery estimates, and our Return & Refund Policy explains eligibility, the 30-day request period and costs. We do not promise a fixed reply time or continuous live support.